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info@techarena24.shop or use the contact form.

Support

Frequently Asked Questions

Check out the FAQs. If these don't answer your questions, feel free to contact us using the form!

We usually ship all in-stock items within 1–2 business days of receiving payment. Delivery time within Austria is typically 1–3 business days, and to Germany 2–4 business days. You can see the exact availability on each product page.

We accept all common payment methods such as credit card, PayPal, instant transfer, ApplePay, GooglePay, and Klarna.

Yes, as a company with a valid VAT ID, this is possible. You can enter it in the shopping cart. When you then proceed to checkout, the VAT will be deducted.

Yes, of course. You can return products within 30 days of receipt. It's important that the items are unused and in their original packaging. You can find all the details in our cancellation policy and return conditions.
Please note that for sustainability reasons and a fair pricing philosophy, we only cover return shipping costs in the case of a defect/warranty claim.

No, you can also order as a guest.

Shipping costs are displayed in the shopping cart before you complete your order. As a customer from Germany or Austria, you pay €5.90 for orders up to €149. Shipping to AT & DE is free for orders above this value.

We deliver to other EU countries for €9.90.

(Details on the shipping page).

Please contact us with your order number and a brief description of the problem. We will arrange a replacement or repair as quickly as possible.

Send us an email at info@techarena24.shop or use the form below.

Yes, orders can be sent to parcel lockers. Simply enter your postal code and the parcel locker number in the address field.

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